1. Current payment status
The pricing page may show planned Free, Pro, or Unlimited tiers so users can understand the intended direction. Paid actions are disabled. No payment method is collected by OfferPilots, no recurring billing begins, and no one-time purchase is completed.
2. If you see an unfamiliar charge
OfferPilots did not create a charge through the current product. Check the merchant name and contact your bank or the listed merchant. You may also email [email protected] with a redacted copy of the charge description so the team can help confirm it is unrelated. Do not send a complete card number or banking credential.
3. Before paid plans launch
Billing, renewal, cancellation, cooling-off, refund-window, tax, failed-payment, and one-time-purchase rules will be decided separately. They will be reviewed for the launch jurisdiction, added to the Terms and this policy, and shown before a user authorizes payment. The policy in effect when a future purchase is made will govern that purchase.
4. Contact
Questions about the current status can be sent to [email protected]. A qualified lawyer should review future paid-plan terms before payments are enabled.